Stories of Hope

Share Your Story of Hope, Recovery and Resilience. These allow us to identify with others, come to terms with the struggles we have experienced and offer insight into what has helped and hindered our recovery. To submit your story please click below.

 
Mental Health Care in Pierce County: Recovery & Wellness

One person, one family, one community at a time.
Every individual and every family has a unique road to wellness, health, and hope. Every community has its own ways to support and assist the people who live there.

One thing is for sure: success takes teamwork. OptumHealth has worked closely with consumers, families, providers, and other stakeholders to ensure a smooth transition and we are proud to take on the responsibility for the Regional Support Network in Pierce County.

  • Learn more about changes to Crisis Services in Pierce County: Change is under way in the Crisis system. The following materials are designed to help you understand what is happening and how to get more information:
    There is now a Recovery Support Line available for you to use if you are not experiencing a crisis but need someone to talk with. This service is available by calling:
    Toll Free:       877-780-5222
    Hours:            3:00 PM-11:00 PM


    Remember: if you or someone you know is in a mental health crisis, call the Crisis Line at 1-800-576-7764.
  • PACT Stakeholder Advisory Group Member Openings: The Pierce County PACT team has openings for advisory board members to help provide stakeholder feedback related to service to clients served by the PACT team. For more detailed information, please click HERE
    • If you are in crisis, please call:
      Toll Free: 1-800-576-7764

      Voice: 253-798-4333
      TDD: 253-798-4349

      Together, we can help transform mental health services in Pierce County.

OptumHealth Pierce RSN Local
Contact Information
3315 South 23rd Street, Suite 310
Tacoma, WA 98405

Hours of Operation:
Monday- Friday: 8:00am to 6:00pm
Saturday, Sunday, and After Hours:
253-292-4200 or 866-673-6256

Local number: 253-292-4200
Toll free number: 866-673-6256
Fax number: 253-292- 4219
TTY access: 800-855-2881 (ask the operator to call OptumHealth Pierce RSN at 253-292-4236)

Ombuds Services:
Toll free number: 800-531-0508
Local number: 253-798-6123

Available in 8 languages: DSHS benefits for Medicaid Consumers

Pierce Regional Support Network(RSN) offers brochures in 8 languages: English, Cambodian, Chinese, Korean, Laotian, Russian, Spanish, Vietnamese.

   
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