Consumer Rights information is available in the following languages:

English

Cambodian

Chinese

Korean

Laotian

Russian

Spanish

Every child, youth, adult and elder has the right
to live in their community with health, dignity and hope.

Recovery and resiliency start with you. Your goals. Your dreams. Your strengths. Your family. Your culture. Your ideas.

Get more consumer, family and youth support resources at our Live and Work Well site.

If you need assistance with accessing services, please call OptumHealth Pierce RSN at:
Local number: 253-292-4200
Toll free number: 866-673-6256

Recovery & Resiliency Unit:
The OptumHealth Pierce RSN Recovery & Resiliency Unit is here to help you. Peer and Parent Support Specialists can answer questions and provide support. You can reach a Peer or Parent Support Specialist by calling (253) 292-4200 or 1-866-673-6256.

Ombuds Service:
The Pierce RSN Ombuds can answer questions and support consumers and families through the complaint, grievance and appeal processes. The Ombuds can be reached at (253) 798-6123 or 1-800-531-0508

If you are in crisis, please call:
Toll Free: 1-800-576-7764
Voice: 253-798-4333
TDD: 253-798-4349


OptumHealth-Pierce RSN- Complaints, Grievances, and Appeals:

A complaint is an informal expression that you are not satisfied with the services you are getting. Many times complaints can be resolved with additional communication with your provider. If your complaint isn't resolved, you may also file a grievance. For more information click here. or call: the Complaints and Grievance Specialist at 253-292-4205.

Get Involved

At OptumHealth, we’re committed to supporting you at every step. Look below for information about OptumHealth Pierce RSN and how you can get involved.

We are now accepting applications to join our Mental Health Advisory Board (MHAB). Click here to access the MHAB application and instructions for submitting your application.


Together, we can help transform mental health services in Pierce County.

 

OptumHealth Behavioral Solutions by United Behavioral Health